Contact
Contact support without digging through a long landing page first.
Use the form for sign-in, billing, report accuracy, or policy questions. The main goal here is simple: get the message sent fast.
Send a message
Direct form
Include the audit id if you have one
The fastest replies include the audit id, target domain, and what looked wrong.
Message routing
Support expectations
Response time
Usually answered within 1 business day.
Support channel
Use this form or send an email to reach product support.
Hours
Monday to Friday, daytime in Turkey time.
Direct email fallback
Prefer email? Write to contact@alpyalay.org.
For billing issues, include the billing email, plan name, and checkout time. For report issues, include the page URL and what looks inaccurate.
Paddle may also help with order-level questions as merchant of record through paddle.net.